Data protection and Data security
D/O Marken + Lizenzen GmbH guarantees the confidential treatment of all stored personal data of the registered users. D/O Marken + Lizenzen GmbH shall principally only store the data which are necessary for processing the business relationship. Within the framework of this privacy statement we would like to additionally inform you how we guarantee the protection of the data provided by you: We attach great importance to the protection of your personal data such as, among others, name, (e-mail) address, bank details, password and (mobile) telephone numbers. The personal data are only collected, processed and used at D/O Marken + Lizenzen GmbH according to the stipulations of the German data protection law. Our data protection practice is in compliance with the Federal Data Protection Act (BDSG) as well as the German Telemedia Act (TMG).
The processing and storage of your data can e.g. be necessary in order to have "specific information" sent to you. D/O Marken + Lizenzen GmbH uses these data insofar as it is necessary in order for the business relationship to be processed to the best possible extent.
On the whole, D/O Marken + Lizenzen GmbH can assure that no personal data can be collected via this website without your consent; you will solely decide to what extent you – want to announce these data or not within the scope of a registration or similar process.
Collection, storage and use of personal data
Personal data is information with which you can be identified, in particular name, date of birth, e-mail address or postal address. D/O Marken + Lizenzen GmbH shall only store your personal data if you have explicitly made your data available and have granted your explicit consent for the concrete use, for example within the scope of the registration for a newsletter, participation in surveys, competitions or prize draws or over the course of the order process or other contact enquiries. We shall only store and use your personal data – or forward these – according to your consent or to the necessary extent in a special individual case.
For example in order to answer your questions or concerns, to send you requested newsletters or information about the results of competitions or prize draws and to realise your online purchases.
We assess for statistical purposes in an anonymised form which links are clicked in the newsletter. It cannot be identified hereby which specific person clicked the links.
In order to optimise our offer we assess in a personalised form which links you click in the newsletter. You grant your consent to us in this respect with your registration for the newsletter.
In order to do this, it may be necessary for D/O Marken + Lizenzen GmbH to forward your personal data to service providers for further data processing. Such service providers can, for example, be commissioned with sending you newsletters or with processing competitions.
D/O Marken + Lizenzen GmbH requires that its external service providers exclusively process your personal data by conforming to our stipulations and in compliance with this privacy statement and order data processing as well as the Federal Data Protection Act.
D/O Marken + Lizenzen GmbH guarantees that your personal data are incidentally neither sold, nor rented to third parties. However, we reserve the right to disclose information about you if we are obliged to do so by law or the hand-over is requested from us by lawfully acting authorities or criminal prosecution bodies.
Use of AddThis
So-called Social Plugins (“Plugins") of the Bookmarking Service AddThis are used on our website, which is operated by AddThis LLC, Inc. 8000 Westpark Drive, Suite 625, McLean, VA 2210, USA (“AddThis"). The plugins are mostly marked with an AddThis logo, for example in the form of a white plus sign on an orange-coloured background. You can find an overview of the AddThis plugins and their appearance here: https://www.addthis.com/get/sharing. If you visit a page of our website that contains such a plugin, your browser will establish a direct connection to the servers of AddThis. The content of the plugin will be transmitted by AddThis directly to your browser and integrated into the site.
By the integration AddThis receives the information that your browser has called the corresponding page of our website and will store a cookie on your device for the identification of your browser. This information (including your IP address) will be transmitted by your browser directly to a server of AddThis in the USA and stored there. AddThis uses the data for creating anonymised user profiles, which serve as a basis for a personalised and interest-related advertising address of the visitors of websites with AddThis plugins. For the purpose and scope of the data collection and the further processing and use of the data by AddThis, please refer to the privacy notices of AddThis: http://www.addthis.com/privacy/privacy-policy.
If you would like to object to the data collection by AddThis for the future, you can set a so-called Opt-Out-Cookie that you can download under the following link: http://www.addthis.com/privacy/opt-out. You can also completely prevent the loading of the AddThis plugins with Add-Ons for your browser, e.g. with the Script-Blocker “NoScript" (http://noscript.net/).
Use of the personal data for advertising and market research purposes
We offer you, among others, the following services:
Sending of a newsletter with current offers / product advertising
white mail (postal despatch)
registration as a regular customer
participation in competitions
We can then, for example, send you advertising that relates to all of our products or other offers of our company or propose that you participate in competitions or prize draws. We will contact you for this purpose via such communication channels which you inform us of in connection with your consent, for example by e-mail, if you enter your e-mail address.
By telephone, SMS or mobile applications via app if you give us your (mobile) telephone number. By white mail (postal despatch) if you give us your address.
With an online order or registration, you give us your postal address. If you accept our data protection provision you give us the possibility to send you our product advertising about our online shop by post.
Should you later decide that you no longer intend to use the services, you can object to the respective service at all times through our contact form.
If applicable, we will moreover use your data for creating and maintaining a user profile in order to send you individualised advertising, of which we assume that it is of special interest for you.
If you explicitly approve the use of your personal data for general “advertising and market research purposes” we will, if applicable, also use your data for analysing and improving the efficacy of our websites, our advertising and market research, as well as our other marketing and sales efforts.
Right to information
Upon request, we will provide you free information about the data stored with regard to your person. We are also obliged, upon request, to correct, block or delete the data stored about you. For this purpose, please write to D/O Marken + Lizenzen GmbH, Customer Centre, Aktienstrasse 32, 45359 Essen or by e-Mail to firstname.lastname@example.org
Automatically stored information (not personal data)
Data are collected and stored on our website for marketing and optimisation purposes by means of a tracking tool. We use econda as a tracking tool on our website.
Information is stored automatically when you visit our website, which does not permit us to draw any conclusions about your person, for example the name of the Internet provider (possibly in conjunction with the name of your company if it concerns corporate networks), the website you visited previously, information which is called by you on our website, the associated date, time and used operating system and the version of the respective browser.
Without your explicit consent we will not use the tracking tool unnoticed in order to:
collect personal data about you
to transmit these data to third party providers and marketing platforms
to link data with your personal data (e.g. name, address, etc.)
The collection and evaluation of this information is carried out anonymously. They only serve the purpose of improving the attractiveness, content and functionality of our website. This information will in no way be sold or forwarded to third parties.
Among others our website uses so-called “cookies”, which serve to making our Internet presence on the whole more user-friendly, more effective and more secure – for example when the aim is to accelerate the navigation on our platform. Moreover, cookies place us in the position, for example, to measure general navigation and how frequently pages are visited. Cookies concern small text files, which are filed on your computer system.
We would like to draw your attention to the fact that several of these cookies are transferred by our server onto your computer system, whereby these mostly concern so-called "session cookies".
“Session cookies” are distinguished by the fact that these are automatically deleted from your hard disk again after the end of the browser session. Other cookies remain on your computer system and enable us to recognise your computer system during your next visit again (so-called permanent cookies). You can, of course, reject cookies at all times if this is permitted by your browser.
So that you can add items to your shopping basket and manage your order during your visit
So that we can recognise you again on future visits in order to display your requested pre-setting in the shopping basket (type of payment and delivery, country of delivery).
In order for you to be able to use certain services: Displaying the site in your language or personalisation of our site.
In order for us to be able to tailor our site even more to the needs of our customers.
The temporary/permanent cookies must be allowed in order to be able to use our shopping basket. We use “session-based” cookies. They do not remain on your computer. If you leave our site the temporary cookie will also be rejected. With the help of the compiled information we can analyse usage patterns and structures of our website. This way we can continue to optimise our website by improving the contents or the personalisation and simplifying its use.
“Persistent cookies” are stored by us for 2 years. After this time they will be deleted automatically. Tracking pixel fulfil similar functions as cookies, however they cannot be detected by the user. We use tracking pixel within the shop functionality for measuring user behaviour, in the newsletter and for controlling the offers in the remarketing. These data are anonymous and not linked with the personal data on the computer of the user or with a database.
In order to prevent web bugs on our sites you can use tools such as e.g. webwasher, bugnosys or AdBlock (for the Firefox browser). In order to prevent web bugs in our newsletter, please set your mail programme so that no HTML is displayed in messages. Web bugs are also prevented if you read your e-mails offline.
D/O Marken + Lizenzen GmbH applies standard security measures through your browser – the so-called SSL encryption. The encryption of the usage data is carried out with SSL certificates (class 2) 256 bit encryption with 2048 bit maximum code length.
How do we protect your personal data?
If you place an order personal data will be transmitted to us. To stop these getting into the wrong hands we encrypt these using the SSL process. This is currently the most common and secure transmission process in the Internet. It is always used when sensitive data are transmitted.
With the SSL (Secure-Socket-Layer) process, data which a customer sends via the internet to the server of a company are protected. The SSL encryption grants triple protection:
The inputs which are to be transmitted are encrypted.
It is ensured that the form is only returned to the server from which it was opened.
It is checked whether the data reach their respective recipient in full and in an unchanged form.
You can recognise the SSL-protected areas by the lock symbol in your browser. Secured connections are, as a rule, recognisable by an address which begins with “https://””. If you make a double click on the lock symbol, then you will receive more detailed information about the security certificate.
We have taken technical and organisational measures in order to protect your data against loss, change or third party access.
Update and change
Parts of the privacy statement can be changed or updated by us without you being notified in advance. Please respectively check the privacy statement before you use our website in order to be informed up-to-date in case of possible changes or updates.
BDSG and other legal regulation
1. BDSG and other legal regulation
The processing of the data with regard to your person that have been announced to D/O Marken + Lizenzen GmbH is essentially regulated by the Federal Data Protection Act (BDSG), German Telemedia Act (TMG) and, if applicable, the German Telecommunications Act (TKG) in the respective valid versions. According to these regulations, the data collection, processing, use and transmission (hereinafter: Data use) is authorised if this is permitted by the BDSG or another legal regulation or if the person concerned has granted his consent.
3. Copyright and other property rights
All contents of our website, including the texts, photos, graphical presentations, audio and video files are – insofar as this has not been explicitly otherwise noted – our property. These contents protected under copyright law may merely be used for private, i.e. not for public or commercial purposes, without our consent (downloads, reproductions).
Changes, translations or other editing of the contents shall require the prior written consent by D/O Marken + Lizenzen GmbH.
The non-approved or improper use of all registered trademarks and logos of D/O Marken + Lizenzen GmbH is forbidden.
We would like to point out that an infringement of our copyrights or other property rights may lead to consequences under civil and/or criminal law.
4. Liability exclusion
Hyperlinks to third party websites of other providers may be located on our websites. D/O Marken + Lizenzen GmbH is not aware of the contents of third party websites and shall not assume any warranty or liability for possible unlawful contents or other infringements of rights on websites of third party providers. The information on this website was compiled and checked with all due care and attention. Nevertheless, we cannot assume any responsibility whatsoever for their actuality, accuracy, completeness and / or quality.
This website serves as general information and does not in any way replace specialist advice. D/O Marken + Lizenzen GmbH does not assume any responsibility for acts which were carried out based on this website.
The use of this website and the downloading of data are carried out at your own risk. D/O Marken + Lizenzen GmbH does not assume any responsibility for thus suffered damages, in particular to data stocks, hardware and / or software of the user.
5. Contact to D/O Marken + Lizenzen GmbH
If you have any questions regarding our privacy statement please send an e-mail by using the subject line "data protection" to the following address: email@example.com.